Most GenAI pilots fail because organizations arrive with shovels, not a map.

Friction Audit Lite — a 2-week diagnostic that tells you whether AI can deliver measurable ROI and exactly where to start.
(BSFZ-certified R&D • Validated by MIT Project NANDA)

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What it is

A focused, evidence-first diagnostic for operations teams. In two weeks we intake your process data, run lightweight instrumentation and interviews, and deliver a ranked, data-backed short list of 1–3 pilot candidates — each with conservative KPI targets, estimated implementation risk, and an action blueprint that qualifies you for our 60-day Project Foundation pilot.

Who should run this

You should run Friction Audit Lite if you can answer yes to at least one of the following:

The process runs at scale (daily/weekly volume), OR
You have digital logs or tickets (ERP, CRM, ticketing), OR
You can name one KPI to improve (cycle time, error rate, BPO $ saved).

If you can't answer any, start with our prep checklist instead.

Deliverables (2-week outcome)

Prioritized pilot shortlist (1–3)

ranked by expected ROI and implementation risk.

One-page impact estimate

conservative KPI targets and expected payback window.

Minimum viable instrumentation plan

required data connectors & metrics to measure success.

Action blueprint

recommended next steps: qualify for a 60-day Friction Audit (full pilot) or internal fixes to surface value.

30-minute review call

walkthrough with our lead architect and a written summary.

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What we do

1-day intake & stakeholder interviews

Lightweight sample analysis (your exported sample)

Process mapping & gap scoring against Operational Knowledge Decay patterns

Rapid feasibility scoring and blueprinting

Packages

Standard

€8,000

2-week diagnostic
1 prioritized pilot candidate
one-page impact estimate
30-min review

Credit toward 60-day Project Foundation if converted within 30 days.

Enterprise

€12,000

Everything in Standard
extended rollout plan
60-min executive briefing
priority slot

Credit toward 60-day Project Foundation if converted within 45 days.

Premium

€22,000

Full Lite diagnostic
rapid prototyping sprint
2x review sessions
executive ROI model

Priority delivery and credit toward Project Foundation if converted within 90 days.

Full refund if we don't believe a valid pilot candidate exists after intake; otherwise non-refundable after analysis work begins.

The Next Step: The 60-Day "Project Foundation" Pilot

The "Friction Audit Lite" is designed to give you a clear, data-backed " go/no-go " decision. If we identify a high-ROI pilot candidate, the next step is our 60-day "Project Foundation" engagement.

What it is: A full, deep-dive implementation of the first pilot, including a production-ready prototype, team training, and a comprehensive "Friction Audit" report.
Investment: The "Project Foundation" pilot is a fixed-scope engagement starting at €25,000.
Your Credit: The full €8,000 fee for the "Friction Audit Lite" is credited towards the cost of the full pilot.

Future-Proof Your Operations with AI

5 minutes to qualify. We only accept problems with measurable KPIs.