Most GenAI pilots fail because organizations arrive with shovels, not a map.

Friction Audit Lite — a 2-week Jira ticket analysis and process diagnostic that tells you whether AI can deliver measurable ROI and exactly where to start.
(BSFZ-certified R&D • Validated by MIT Project NANDA)

gain transparency into your processes

What it is

A focused, evidence-first diagnostic for operations teams. In two weeks we intake your Jira process data, run lightweight instrumentation and interviews, and deliver a ranked, data-backed short list of 1–3 pilot candidates — each with conservative KPI targets, estimated implementation risk, and an action blueprint that qualifies you for our 60-day Project Foundation pilot.

Is a “Friction Audit” Right for You?

This 2-week diagnostic is specifically designed for technical and operations leaders who recognize that their Jira instance has become a bottleneck, not a benefit. It is the right first step if you are experiencing any of the following:

  • Your team complains that Jira is “slow” and that finding information feels like an archeological dig.
  • You have a high volume of “re-solved” problems, with engineers constantly wasting time on issues that have been fixed before.
  • Your most senior experts are spending more time answering repetitive questions and acting as “human routers” than they are on high-value work.
  • You have a sense that your processes are inefficient, but you lack the hard, quantitative data to prove where the biggest bottlenecks are and what the ROI of fixing them would be.

If any of these sound familiar, a Friction Audit is the fastest, most data-driven way to get clarity and build a roadmap for a solution.

If you are just getting started, our Prep Checklist might be a better first step.

What Teams Discovered in Their Friction Audit

The Refinery surfaced recurring SAP export errors tied to a misconfigured integration. Fixing that single root cause eliminated hundreds of monthly incidents.

IT Service Manager, Machinery Manufacturer

We thought our bottleneck was process complexity — turns out one engineer was resolving 88% of all module issues. The audit exposed a single-point-of-failure risk we didn’t see.

Head of Engineering, Industrial Software Company

Our request labels were chaos — dozens of inconsistent components and tags. Artiquare helped us rebuild a clean taxonomy, which now drives smarter routing, clearer ownership, and faster onboarding.

Service Operations Lead, Automation Technology Company

We went from 85% dark data to 72% structured coverage in 2 weeks. It’s now powering automated routing, smarter onboarding, and freeing up experts to focus on solving — not sorting — problems.

VP Operations, Automation Technology Provider

Deliverables (2-week outcome)

Prioritized pilot shortlist (1–3)

ranked by expected ROI and implementation risk.

One-page impact estimate

conservative KPI targets and expected payback window.

Minimum viable instrumentation plan

required data connectors & metrics to measure success.

Action blueprint

recommended next steps: qualify for a 60-day Friction Audit (full pilot) or internal fixes to surface value.

30-minute review call

walkthrough with our lead architect and a written summary.

how to get started with Cybersecurity Awareness Training

What we do

1-day intake & stakeholder interviews

Lightweight sample analysis (your exported sample)

Process mapping & gap scoring against Operational Knowledge Decay patterns

Rapid feasibility scoring and blueprinting

🇪🇺 EU Hosted | 🔒 GDPR Ready | 🧩 On-Premise Available | 🧠 Open Source Models | ⚖️ AI Act Ready

Packages

Standard

€8,000

  • 2-week diagnostic

  • 1 prioritized pilot candidate

  • one-page impact estimate

  • 30-min review

Credit toward 60-day Project Foundation if converted within 30 days.

Full refund if we don’t believe a valid pilot candidate exists after intake; otherwise non-refundable after analysis work begins.

The Next Step: The 60-Day “Project Foundation” Pilot

The “Friction Audit Lite” is designed to give you a clear, data-backed “ go/no-go ” decision. If we identify a high-ROI pilot candidate, the next step is our 60-day “Project Foundation” engagement.

  • What it is: A full, deep-dive implementation of the first pilot, including a production-ready prototype, team training, and a comprehensive “Friction Audit” report.

  • Investment: The “Project Foundation” pilot is a fixed-scope engagement starting at €25,000.

  • Your Credit: The full €8,000 fee for the “Friction Audit Lite” is credited towards the cost of the full pilot.

Stop Guessing. Start Building.

Our 2-week Friction Audit is the fastest, most data-driven path to a successful AI pilot.

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No slides. No sales pitch. Just a frank assessment of whether we can deliver measurable ROI for you.